This winning bank offers highly customised transaction services to corporate customers with streamlined onboarding processes across various channels.

The bank created various tailored connectivity options and achieved a high adoption and active user rate across various channels. 30% are active customers in corporate internet banking, 85% on the corporate mobile app, 100% in ERP/Host to Host. As a result, the bank managed to generate 12.8% of total bank-wide profit and achieved considerable growth despite a challenging 2022.

For its customer-centric approach, diverse channel capabilities and high growth, the Best Transaction Bank in Macau is ICBC Macau.