Central bank communications teams are more likely to view non-staff resources as adequate than human resources, the Communication Benchmarks 2025 find.
Respondents assigned scores to their staff and non-staff resource sufficiency. This was carried out on a scoring system that runs from one to five, with 1 marking very insufficient and 5 marking very sufficient.
The scores for non-staff resources average 3.9 across 32 jurisdictions. Scores for staffing average 3.5 across 33 institutions.
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