Banks have implemented chatbots for operational efficiency and improved customer access, but new AI capabilities expose key gaps in contextual and cognitive capabilities of current bots Customers are seeking more interactive, hyper-personalised and fast…
Read MoreBack Published on 26 June 2023 190 Views Print MAS-led industry consortium releases toolkit for responsible use of AI 5 min read The Monetary Authority of Singapore (MAS) released an open-source toolkit to enable the…
Read MoreBack Published on 20 June 2023 439 Views Print Maybank holds Invest ASEAN 2023 conference 5 min read Maybank is hosting its annual investment conference, Invest ASEAN 2023, on 20-21 June 2023 with the theme…
Read MoreBack Published on 21 June 2023 282 Views Print MAS proposes standards for digital money 5 min read The Monetary Authority of Singapore (MAS) published a whitepaper proposing a common protocol to specify conditions for…
Read MoreBack Published on 22 June 2023 311 Views Print MAS penalises 3 banks and an insurer for breaches of anti-money laundering requirements 5 min read The Monetary Authority of Singapore (MAS) has imposed composition penalties…
Read MoreBack Published on 22 June 2023 203 Views Print FSB consults on toolkit for enhancing third-party risk management and oversight 5 min read The Financial Stability Board (FSB) today published for public consultation a toolkit…
Read MoreBack Published on 22 June 2023 236 Views Print OCBC enables foreigners to open digital account 5 min read OCBC has launched a fully digital account opening service for consumers in its key markets who…
Read MoreBack Published on 23 June 2023 88 Views Print Salmon launches Huawei app to give access to 9 million new users 5 min read Consumer fintech company Salmon launches its mobile app on the Huawei…
Read MoreBack Published on 22 June 2023 70 Views Print Xapo Bank expands global footprint in South Asia 5 min read Xapo Bank, a fully licensed private bank that combines traditional banking with the utility of…
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Jahja Setiaatmadja, TAB Global’s 2023 CEO of the Year in Asia Pacific, leveraged the bank’s strong deposit base, adopted new technologies for customer service and prioritised stable funding through retail channels for financial resilience and…
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